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Little Bites: Solutions you can snack on – Episode #5 ft. Cara Eaton on social media

Posted By Adam Dias, March 19, 2018
 

Estimated reading time - 2 minutes. Episode runtime: 13:13 minutes. 

 

Sammy here—your Training Specialist from Volunteer Toronto. Episode 5 of Little Bites is here with more Solutions you can Snack On!

At Volunteer Toronto, we know volunteer managers, like you, are busy. If you’re looking to save time, on challenges from small to big, we’ll give you tips during every episode of Little Bites. Each month I'll welcome a different guest to talk volunteer management, favourite snacks and great ideas we think you should know about. You can check back here monthly for new episodes on our blog!

Want to use social media to enhance your volunteer engagement functions? Get ready to find some buckets as Cara Eaton, Volunteer Toronto’s Marketing and Communications Manager, joins me in “The Pantry” to talk about social media platforms, writing for the right audience, and filling content buckets for your online outreach.

Whether structuring a tweet (content first, hashtag second!) or bringing in external relevance (like #InternationalWomensDay, when this episode was recorded), we discuss what you need to know to become a social media superstar. Listen now!

 

Here are some helpful tips from this episode to help you dive into social media the right away:

  • Define your content buckets for volunteer recruitment and recognition.
  • Consider external relevance, like holidays and celebrations, to connect with your posts.
  • Always bring it back to the value of volunteers in the stories you tell and content you share.
  • Refine your content for the channel and audience—who uses what platform? What will they want to see?
  • Check out these tips and tools to help elevate your online presence.

 

Do you have a pressing question you want answered on air? E-mail me at littlebites@volunteertoronto.ca or tweet @VolunteerTO with #VTlittlebites.

Thanks for listening, and keep snacking!

 

As Volunteer Toronto's Training Specialist, Sammy Feilchenfeld develops and delivers in-person, online and on-demand training in order to support managers and coordinators of volunteers in Toronto’s non-profit and charitable organizations.


Tags:  advice  best practises in volunteer engagement  finding volunteers  Free resources  get people volunteering  How to get youth volunteers  how to recruit volunteers  volunteer engagement  volunteer management  volunteer managers  volunteer recruitment 

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Little Bites: Solutions you can snack on - Episode #3 ft. Kasandra James on common questions

Posted By Sammy Feilchenfeld, January 12, 2018
 

Estimated reading time - 2 minutes. Episode runtime: 12:26 minutes. 

 

Sammy here—your Training Specialist from Volunteer Toronto. Episode #3 of Little Bites is now live with more Solutions you can Snack On!

At Volunteer Toronto, we know volunteer managers, like you, are busy. If you’re looking to save time, on challenges from small to big, we’ll give you tips during every episode of Little Bites.  Each month I'll welcome a different guest to talk volunteer management, favourite snacks and great ideas we think you should know about. You can check back here monthly for new episodes on our blog!

It’s a new year and we want to help you get started on the right note. Kasandra James, Volunteer Toronto’s Subscriptions Coordinator, joins me in “The Pantry” to answer the questions you’ve sent in and asked us time after time.

Tune in to learn about recruitment techniques, working with multiple offices/teams/chapters and the big question of police checks for newcomer volunteers. We also bring you some quick answers to help you enhance your volunteer management practice in the “Lightning Round.”

Listen now to hear all about it:

 

While you listen, here are the 3 main questions (and one of the answers for each) from this episode:

 

Q. “Recruitment can be tough sometimes for small organizations. Though we are doing pretty well with our numbers, I would like to some tips on how to recruit and outreach to new volunteers when your organization is smaller than most.”

A. Try starting internally with your connections and your volunteer's connections to find new volunteers. Word-of-mouth can help a lot!

 

Q. “My organization has chapters, and in some cases offices, all across the country. How do we encourage good volunteer management throughout my organization?”

A. Set standards for volunteer management across your organization based on the reality of roles everywhere (what works and doesn’t in each region). Communicate these standards and ensure proper training is provided.

 

Q. “I ask volunteer candidates to get police checks as part of the screening process. What do I do for newcomer volunteers who may not be able to get a police check?”

A. It's important to not forget the reasons why you need to screen volunteers – If a police check is needed as the volunteer could be working with vulnerable populations, you have to ensure this is completed, no matter what.

 

Do you have a pressing question you want answered on air? E-mail me at littlebites@volunteertoronto.ca or tweet @VolunteerTO with #VTlittlebites.

Thanks for listening, and keep snacking!

 

As Volunteer Toronto's Training Specialist, Sammy Feilchenfeld develops and delivers in-person, online and on-demand training in order to support managers and coordinators of volunteers in Toronto’s non-profit and charitable organizations.


Tags:  Accessible volunteer programs  Accommodating volunteers  advice  Assessing your volunteer training program  Background Screening for volunteers  barriers to volunteering  best practises in volunteer engagement  Challenges for Grassroots Organizations  find a volunteer  finding a great volunteer  finding volunteers  get people volunteering  grassroots groups  Grassroots Growth  Grassroots Leaders  grassroots organizations  how to be more efficient in your volunteer program  how to find great volunteers  how to get staff buy-in for volunteer engagement  how to get volunteers for your event  How to keep volunteers  how to motivate volunteers  how to recruit volunteers  how to screen a volunteer  how to supervise volunteers  How to thank your volunteer  How to volunteer as a newcomer  innovative thinking for volunteer management  leaders of volunteers  Leadership  Making you volunteer program accessible to everyon  networking  non-profits  not enough volunteers  people management  planning for volunteers  Police Records Checks  Police screening  supervise volunteers  supervising volunteers  volunteer  Volunteer Administrators  volunteer ambassadors  Volunteer Assessment  Volunteer assistant  volunteer coordination  volunteer coordinators  volunteer engagement  Volunteer evaluation  volunteer management  volunteer managers  Volunteer orientation  volunteer program  Volunteer Program Policies  volunteer programs  volunteer recruitment  volunteer retention  volunteer screening  volunteer screening best practices  volunteer supervisors  Volunteer Toronto Find volunteers  volunteer training  volunteer-run groups  volunteer-run organizations  ways to improve your volunteer program 

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Little Bites: Solutions you can snack on - Episode #2 ft. Andrea Field on volunteer recognition

Posted By Sammy Feilchenfeld, December 19, 2017
 

Estimated reading time - 2 minutes. Episode runtime: 15:16 minutes. 

 

Sammy here—your Training Specialist from Volunteer Toronto. Episode #2 of Little Bites is now live with more Solutions you can Snack On!

At Volunteer Toronto, we know volunteer managers, like you, are busy. If you’re looking to save time, on challenges from small to big, we’ll give you tips during every episode of Little Bites.  Each month I'll welcome a different guest to talk volunteer management, favourite snacks and great ideas we think you should know about. You can check back here monthly for new episodes on our blog!

To celebrate the end of the year, we welcomed guest Andrea Field, Manager of Education and Volunteer Resources at the Bata Shoe Museum, to “The Pantry” to talk about recognizing volunteers. December is a big time of year to hold volunteer appreciation events, but why not explore the benefits of going beyond a holiday party or National Volunteer Week event and celebrate your volunteers year round!

Tune in to hear about how the Bata Shoe Museum handles recognition, and the big successes that have kept their volunteers coming back. We also talked about the ways you can get to know your volunteers and their motivations to provide meaningful recognition – even without a budget. Listen below!

 

If you just don't have time to listen, here are Andrea’s top three tips for volunteer managers in recognizing your volunteers:

  1. Find ways to recognize your volunteers outside of the organization, such as nominating them for a Volunteer Toronto Legacy Award or Ontario Service Award
  2. Celebrate your volunteers on your website and social media – they can share it with friends and jobseekers can benefit from a positive online presence
  3. Get to know your volunteers! The Bata Shoe Museum gives special recognition to volunteers who have given more than 1000 hours, how would you recognize those volunteers you really know well?

Want to learn more about the reciprocal programs Andrea mentioned? Check out the Toronto Attractions Council and the Ontario Association of Art Galleries. You can also create your own reciprocal arrangements with likeminded organizations and local businesses – just ask and discover what's possible!

Do you have a pressing question you want answered on air? E-mail me at littlebites@volunteertoronto.ca or tweet @VolunteerTO with #VTlittlebites.

Thanks for listening, and keep snacking!

 

As Volunteer Toronto's Training Specialist, Sammy Feilchenfeld develops and delivers in-person, online and on-demand training in order to support managers and coordinators of volunteers in Toronto’s non-profit and charitable organizations.


Tags:  best practises in volunteer engagement  Celebrate volunteers  Free resources  Giving volunteers feedback  how to find great volunteers  How to keep volunteers  how to motivate volunteers  How to thank your volunteer  how to thank your volunteers  innovative thinking for volunteer management  Inspiring volunteers  leaders of volunteers  Leadership  supervising volunteers  volunteer  volunteer coordination  volunteer coordinators  volunteer engagement  volunteer management  volunteer managers  volunteer program  volunteer programs  volunteer recognition  volunteer recruitment  volunteer retention  what kind of recognition do volunteers want? 

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How To Help Your Volunteers Succeed Through Peer Mentorship - Template Thursday

Posted By Sammy Feilchefeld, Training Coordinator, February 9, 2017
Updated: February 8, 2017
 Template Thursday


 

For this Template Thursday, we’re taking a look at volunteer mentorship. Volunteer mentors can provide support to new and developing volunteers by using their experience, knowledge and expertise. In this template, consider the ways you’d want mentors to help volunteers succeed, and possibilities for mentors to keep volunteers from failing. Learn more about mentorship in our newest resource guide & workbook “Volunteer Communities Mentorship,” available free to all Volunteer Toronto Subscribers.

 

 

 Volunteer mentors - support for new volunteers in your organization

 

In-house Training 

As Volunteer Toronto's Training Coordinator, Sammy Feilchenfeld develops and delivers in-person, online and on-demand training in order to support managers and coordinators of volunteers in Toronto’s non-profit and charitable organizations.

Tags:  supervising volunteers  volunteer management  volunteer mentorship  volunteer program  volunteer recruitment  volunteer retention  volunteer training 

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What We're Doing To Help Grassroots Groups Grow

Posted By Melina Condren, Director of Engaging Organizations, January 19, 2016
Updated: January 19, 2016
 
 

Estimated reading time: 4 minutes

Grassroots groups are an incredible resource for communities across Ontario. They’re powered by passion and dedication to a cause—a group of people who come together in their free time to spark social change. These amazing volunteers often don’t have access to the same resources and support that larger non-profits have, so about a year ago, Volunteer Toronto set out to help them.

But we weren’t sure where to start. So we asked, we listened, and we learned some important lessons. Through focus groups, a survey, and a series of case studies, we got to know grassroots groups in Toronto and across Ontario. We learned that they’re often formed casually, when a group of friends or neighbours see a problem that needs to be solved. We learned that they’re generous not only with their time, but also with their money, since many of them are self-funded. We learned that they’re resourceful, resilient, and innovative. And we learned that they face challenges that keep them from reaching their full potential—challenges that we hope to help them overcome.

Here's only a handful of the challenges they face and the solutions we've come up with to help. 

Challenges faced by Grassroots Groups in Ontario and our solutions to help them grow 

 

All this barely scratches the surface of what we learned and how we plan to offer support. To learn more, you can read our research report, sign up for a workshop, or like us on Facebook to stay up to date on everything the project has to offer.

 

  Melina oversees all of Volunteer Toronto's services for organizations, including our training program, volunteer management conference, subscriptions program, and new Grassroots Growth project. Her priority is to ensure our services are effectively helping non-profits build capacity through volunteer involvement and continue to meet the
ever-evolving needs of the voluntary sector.

Tags:  Burnout  Challenges for Grassroots Organizations  Free Access To Online Volunteer Opportunity Databa  From The Bottom Up Research Report  Grassroots  Grassroots Growth  Identifying Grassroots Resources  Isolation From Other Grassroots Organizations  Mentorship  Networking  Volunteer Recruitment 

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How Non-Profits Can Recruit and Manage Skilled Volunteers

Posted By Leila MacDonald, VECTor16 Presenter, January 14, 2016
Updated: January 13, 2016
 Senior woman smiling
 


Lelia MacDonald presents “How to Recruit & Manage Professional Volunteers” at the 2016
VECTor Conference on March 9, 2016. 
Register now to choose her workshop, and check out some great tips below!


              

A skilled volunteer is a professional who offers specific expertise, for example in HR, strategy or marketing.  Unlike volunteers who help with operations, skilled volunteers help management. 

 

Why do you need a skilled volunteer?

·      Expertise that fills a gap

·      Short term (you don’t need to nurture them over time like an employee)

·      Unbiased third party (they are not tied to the ways things used to be and they don’t have pet projects)

·      Outside perspective (they are not caught up in the daily crises, so it’s easier for them to see the big picture)


 

6 Steps For Recruiting and Managing Skilled Volunteers

 

1. Recruit

Write a job description and post on:

·      Online posting boards (such as Volunteer Toronto)

·      Your own website, LinkedIn, Facebook, and through connections of your Board of Directors

·      Local companies with a large head office

·      In Toronto, MAS is a pro bono consulting charity

 

2. Understand what is in it for them

You can pay a skilled volunteer in ways other than money.  Perhaps they want to build their resume or learn a new industry.  Perhaps they want to give back using the skills they learned in their career.  Perhaps they want to see the difference they can make.  Being open about their needs will help you trust them to stay motivated and give their project the attention it deserves.

 

3. Select

Interview them like you would a prospective employee.  Check for good listening skills, easy-to-understand language, and a spirit of collaboration.

 

4. Manage

Mutually structure the relationship like a consultant.  Draw up a proposal that defines the frequency of meetings and the topics to be investigated. 

 

5. Orient your volunteer

Even if your volunteer is only around for one project, make sure they understand the mission and structure of your organization, and that they know how their work fits into the bigger picture of what you do.

 

6. Make it worthwhile

At the end, finish with a close form.  This is how you “pay” your skilled volunteer.  It gives them a sense of accomplishment and closure.  It formalizes what they can put on their resume and what you will say as a reference.



 
Lelia MacDonald is a Volunteer Consultant with MAS, a charity that gives pro bono advice to Toronto nonprofits since 1993. MAS’s 50 Volunteer Consultants in governance, strategy, marketing, HR and fundraising are professionals who give back using the skills they learned in their careers.

Tags:  how to get volunteers for your event  Ontario  Toronto  VECTor 2016  VECTor Conference  volunteer management  volunteer recruitment  volunteering 

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