Print Page   |   Sign In   |   Register
Community Search
Inspiring Action: Blog for Volunteer Managers
Blog Home All Blogs

Little Bites: Solutions you can snack on – Episode #6 ft. Adriane Beaudry for our National Volunteer Week special!

Posted By Adam Dias, April 16, 2018
 

Estimated reading time - 2 minutes. Episode runtime: 15:02 minutes. 

 

Now on iTunes!

Sammy here—your Training Specialist from Volunteer Toronto. Episode 6 of Little Bites is here with more Solutions you can Snack On!

At Volunteer Toronto, we know volunteer managers, like you, are busy. If you’re looking to save time, on challenges from small to big, we’ll give you tips during every episode of Little Bites. Each month I'll welcome a different guest to talk volunteer management, favourite snacks and great ideas we think you should know about. You can check back here monthly for new episodes on our blog!

It’s National Volunteer Week! While you and your organizations celebrate your volunteers, I’m joined by Adriane Beaudry, Manager, Volunteer Engagement Strategy at Heart & Stroke to discuss the role of National Volunteer Week and where volunteering is going in the future.

Listen in to hear about the ways organizations should prepare for the needs of Generation Z and go into the future with a “yes we can” attitude. Plus, learn a bit more about the history of National Volunteer Week and the different ways you can help to create a culture of celebrating volunteers year round. Listen now!

 

As we discuss in this episode, volunteer recognition is an important part of your organization’s culture and it’s the role of everyone to understand and appreciate volunteers year round. Volunteer Canada’s 2013 report on Volunteer Recognition explores this in more detail. We also explore the growing trend of informal volunteering, explored in Volunteer Canada’s 2017 report on Individual Social Responsibility. By planning and preparing today, organizations can be ready for the new generation of more informal volunteers tomorrow!

 

Do you have a pressing question you want answered on air? E-mail me at littlebites@volunteertoronto.ca or tweet @VolunteerTO with #VTlittlebites. Did you know? Little Bites is now on iTunes!

Thanks for listening, and keep snacking!

 

As Volunteer Toronto's Training Specialist, Sammy Feilchenfeld develops and delivers in-person, online and on-demand training in order to support managers and coordinators of volunteers in Toronto’s non-profit and charitable organizations.


Tags:  best practises in volunteer engagement  How to thank your volunteer  leaders of volunteers  Leadership  supervising volunteers  volunteer engagement  volunteer management  volunteer recognition  volunteer retention  Volunteer Week  what kind of recognition do volunteers want? 

Share |
PermalinkComments (0)
 

Little Bites: Solutions you can snack on - Episode #4 - Heather Johnson on tools to fall in love with

Posted By Sammy Feilchenfeld, February 15, 2018
 

Estimated reading time - 2 minutes. Episode runtime: 12:13 minutes. 

 

Sammy here—your Training Specialist from Volunteer Toronto. Episode 4 of Little Bites is here with more Solutions you can Snack On!

At Volunteer Toronto, we know volunteer managers, like you, are busy. If you’re looking to save time, on challenges from small to big, we’ll give you tips during every episode of Little Bites. Each month I'll welcome a different guest to talk volunteer management, favourite snacks and great ideas we think you should know about. You can check back here monthly for new episodes on our blog!

What tools do you use to make volunteer management easier? Heather Johnson, Manager, Volunteer Program and Human Resources at Dixon Hall Neighbourhood Services, joins me in “The Pantry” to share our top tools and resources that you have to start using today!

We each prepared three favourites that we’ve both relied on in our volunteer engagement practice. Can you guess what they might be? Tune in to find out and you can check out our list below:

 

Want to learn more about these great tools and resources? Take a look at the links below:

  • Trello – A great visual task management tool; you can use it for free online and share it with your volunteers to give your to-do lists an upgrade
  • Slack – Like instant messaging for your volunteers; you can add volunteers as  regular users or guest accounts and non-profits can get upgrades for free
  • Google Sheets – Part of the free Google Drive apps, Sheets lets you upload and live edit spreadsheets at the same time as volunteers and peers
  • Feedback Box – Consider using SurveyMonkey for online surveys or TalkRoute for a virtual voicemail feedback box

 

Do you have a pressing question you want answered on air? E-mail me at littlebites@volunteertoronto.ca or tweet @VolunteerTO with #VTlittlebites.

Thanks for listening, and keep snacking!

 

As Volunteer Toronto's Training Specialist, Sammy Feilchenfeld develops and delivers in-person, online and on-demand training in order to support managers and coordinators of volunteers in Toronto’s non-profit and charitable organizations.


Tags:  best practises in volunteer engagement  Free resources  good leaders  how to be more efficient in your volunteer program  How to keep volunteers  how to motivate volunteers  how to supervise volunteers  How to thank your volunteer  innovative thinking for volunteer management  leaders of volunteers  people management  planning for volunteers  supervising volunteers  Thanking your volunteers  volunteer  volunteer coordination  volunteer coordinators  volunteer engagement  Volunteer Feedback  volunteer management  Volunteer Management resources  volunteer management software  volunteer management tools  volunteer managers  volunteer program  volunteer programs  volunteer retention  volunteer supervisors  volunteer toronto training  volunteer training  volunteers  ways to improve your volunteer program 

Share |
PermalinkComments (0)
 

Little Bites: Solutions you can snack on - Episode #3 ft. Kasandra James on common questions

Posted By Sammy Feilchenfeld, January 12, 2018
 

Estimated reading time - 2 minutes. Episode runtime: 12:26 minutes. 

 

Sammy here—your Training Specialist from Volunteer Toronto. Episode #3 of Little Bites is now live with more Solutions you can Snack On!

At Volunteer Toronto, we know volunteer managers, like you, are busy. If you’re looking to save time, on challenges from small to big, we’ll give you tips during every episode of Little Bites.  Each month I'll welcome a different guest to talk volunteer management, favourite snacks and great ideas we think you should know about. You can check back here monthly for new episodes on our blog!

It’s a new year and we want to help you get started on the right note. Kasandra James, Volunteer Toronto’s Subscriptions Coordinator, joins me in “The Pantry” to answer the questions you’ve sent in and asked us time after time.

Tune in to learn about recruitment techniques, working with multiple offices/teams/chapters and the big question of police checks for newcomer volunteers. We also bring you some quick answers to help you enhance your volunteer management practice in the “Lightning Round.”

Listen now to hear all about it:

 

While you listen, here are the 3 main questions (and one of the answers for each) from this episode:

 

Q. “Recruitment can be tough sometimes for small organizations. Though we are doing pretty well with our numbers, I would like to some tips on how to recruit and outreach to new volunteers when your organization is smaller than most.”

A. Try starting internally with your connections and your volunteer's connections to find new volunteers. Word-of-mouth can help a lot!

 

Q. “My organization has chapters, and in some cases offices, all across the country. How do we encourage good volunteer management throughout my organization?”

A. Set standards for volunteer management across your organization based on the reality of roles everywhere (what works and doesn’t in each region). Communicate these standards and ensure proper training is provided.

 

Q. “I ask volunteer candidates to get police checks as part of the screening process. What do I do for newcomer volunteers who may not be able to get a police check?”

A. It's important to not forget the reasons why you need to screen volunteers – If a police check is needed as the volunteer could be working with vulnerable populations, you have to ensure this is completed, no matter what.

 

Do you have a pressing question you want answered on air? E-mail me at littlebites@volunteertoronto.ca or tweet @VolunteerTO with #VTlittlebites.

Thanks for listening, and keep snacking!

 

As Volunteer Toronto's Training Specialist, Sammy Feilchenfeld develops and delivers in-person, online and on-demand training in order to support managers and coordinators of volunteers in Toronto’s non-profit and charitable organizations.


Tags:  Accessible volunteer programs  Accommodating volunteers  advice  Assessing your volunteer training program  Background Screening for volunteers  barriers to volunteering  best practises in volunteer engagement  Challenges for Grassroots Organizations  find a volunteer  finding a great volunteer  finding volunteers  get people volunteering  grassroots groups  Grassroots Growth  Grassroots Leaders  grassroots organizations  how to be more efficient in your volunteer program  how to find great volunteers  how to get staff buy-in for volunteer engagement  how to get volunteers for your event  How to keep volunteers  how to motivate volunteers  how to recruit volunteers  how to screen a volunteer  how to supervise volunteers  How to thank your volunteer  How to volunteer as a newcomer  innovative thinking for volunteer management  leaders of volunteers  Leadership  Making you volunteer program accessible to everyon  networking  non-profits  not enough volunteers  people management  planning for volunteers  Police Records Checks  Police screening  supervise volunteers  supervising volunteers  volunteer  Volunteer Administrators  volunteer ambassadors  Volunteer Assessment  Volunteer assistant  volunteer coordination  volunteer coordinators  volunteer engagement  Volunteer evaluation  volunteer management  volunteer managers  Volunteer orientation  volunteer program  Volunteer Program Policies  volunteer programs  volunteer recruitment  volunteer retention  volunteer screening  volunteer screening best practices  volunteer supervisors  Volunteer Toronto Find volunteers  volunteer training  volunteer-run groups  volunteer-run organizations  ways to improve your volunteer program 

Share |
PermalinkComments (0)
 

Little Bites: Solutions you can snack on - Episode #2 ft. Andrea Field on volunteer recognition

Posted By Sammy Feilchenfeld, December 19, 2017
 

Estimated reading time - 2 minutes. Episode runtime: 15:16 minutes. 

 

Sammy here—your Training Specialist from Volunteer Toronto. Episode #2 of Little Bites is now live with more Solutions you can Snack On!

At Volunteer Toronto, we know volunteer managers, like you, are busy. If you’re looking to save time, on challenges from small to big, we’ll give you tips during every episode of Little Bites.  Each month I'll welcome a different guest to talk volunteer management, favourite snacks and great ideas we think you should know about. You can check back here monthly for new episodes on our blog!

To celebrate the end of the year, we welcomed guest Andrea Field, Manager of Education and Volunteer Resources at the Bata Shoe Museum, to “The Pantry” to talk about recognizing volunteers. December is a big time of year to hold volunteer appreciation events, but why not explore the benefits of going beyond a holiday party or National Volunteer Week event and celebrate your volunteers year round!

Tune in to hear about how the Bata Shoe Museum handles recognition, and the big successes that have kept their volunteers coming back. We also talked about the ways you can get to know your volunteers and their motivations to provide meaningful recognition – even without a budget. Listen below!

 

If you just don't have time to listen, here are Andrea’s top three tips for volunteer managers in recognizing your volunteers:

  1. Find ways to recognize your volunteers outside of the organization, such as nominating them for a Volunteer Toronto Legacy Award or Ontario Service Award
  2. Celebrate your volunteers on your website and social media – they can share it with friends and jobseekers can benefit from a positive online presence
  3. Get to know your volunteers! The Bata Shoe Museum gives special recognition to volunteers who have given more than 1000 hours, how would you recognize those volunteers you really know well?

Want to learn more about the reciprocal programs Andrea mentioned? Check out the Toronto Attractions Council and the Ontario Association of Art Galleries. You can also create your own reciprocal arrangements with likeminded organizations and local businesses – just ask and discover what's possible!

Do you have a pressing question you want answered on air? E-mail me at littlebites@volunteertoronto.ca or tweet @VolunteerTO with #VTlittlebites.

Thanks for listening, and keep snacking!

 

As Volunteer Toronto's Training Specialist, Sammy Feilchenfeld develops and delivers in-person, online and on-demand training in order to support managers and coordinators of volunteers in Toronto’s non-profit and charitable organizations.


Tags:  best practises in volunteer engagement  Celebrate volunteers  Free resources  Giving volunteers feedback  how to find great volunteers  How to keep volunteers  how to motivate volunteers  How to thank your volunteer  how to thank your volunteers  innovative thinking for volunteer management  Inspiring volunteers  leaders of volunteers  Leadership  supervising volunteers  volunteer  volunteer coordination  volunteer coordinators  volunteer engagement  volunteer management  volunteer managers  volunteer program  volunteer programs  volunteer recognition  volunteer recruitment  volunteer retention  what kind of recognition do volunteers want? 

Share |
PermalinkComments (0)
 

Do politics affect why people volunteer?

Posted By Erin Spink, September 28, 2017
 

Estimated reading time - 2 minutes. Written by Erin Spink. 

 

We're living in a time of significant upheaval, not least of which is being reflected in our political leadership, democratic institutions and civic engagement. Many of us have seen the groundswell of support online, in the streets and through financial donations to specific causes and charities in recent months. But do these shifts extend to volunteer behaviour? We know anecdotally that in North America some volunteer-promotion sites like VolunteerMatch in the U.S. have seen significantly increased traffic to their site, specifically on President Trump’s inauguration day. 

As leaders of volunteers, we have unique insights into shifts in our organization’s key stakeholders, yet we rarely document or share those trends with sector leaders or amongst each other. We’re often the first point of contact for members of the community to our organizations. There is a power and responsibility that comes with that- much like the canary in the coalmine, to announce the changing barometer of stakeholder opinions, priorities and motivations.

Not much gets written about the interconnections between politics and volunteerism, yet the entire political system in this country would collapse without volunteers. Beyond that, at a higher level, whether we work for a charity that is in the cross-hairs of a political figure or party or not, we may feel the shockwaves as people express their political views more tangibly through social activism, advocacy, donating and changing their volunteer behaviour.

I asked questions of both individuals and non-profits to document whether there is a shift going on in volunteer behaviour across North America, and whether any of it is connected to the political landscape. The survey closes Tuesday, October 3rd.

Initial results will be presented at Volunteer Toronto’s VECtor conference. If you're with the media and would like to learn more or attend the conference, please contact Cara Eaton.  

 

 

 

Erin Spink is the founder of spinktank, an innovative think tank on the profession of volunteer engagement. In 2008, Spink produced the first-ever academic work to quantify the concept of “volunteer engagement,” and has since been published in both Canadian and international journals. She has served on the Board of Directors for PAVRO (Professional Administrators of Volunteer Resources – Ontario) for five years, including two years as president, and has been an Instructor in Conestoga College's Volunteer Program Management faculty for eight years.

 

Tags:  activist groups  leaders of volunteers  Non-profit strategy  Toronto  VECTor Conference  VECTor Presenter  volunteer  volunteer engagement  volunteer management  volunteer programs  volunteering in Toronto  volunteerism  volunteers 

Share |
PermalinkComments (0)
 

3 Common Screening Practices That Might Be Barriers To Finding Great Volunteers

Posted By Melina Condren, Director of Engaging Organizations, January 26, 2017
Updated: January 26, 2017
 Image of dictionary meaning for

Estimated reading time: 3 minutes

In my last blog post, I shared my thoughts on a common requirement that we see in position descriptions that acts as a barrier to lots of potential volunteers: fluency in English. I’d like to continue the discussion about reducing barriers to volunteering by outlining some common screening steps and why they might not always be the best option for finding the right volunteer for the right position.

First, I want to acknowledge that having a defined screening process and following all the necessary steps for every applicant is important. I’m not suggesting that you should skip screening steps or modify them based on the applicant’s needs, just that you should consider whether all the screening steps you’re using are actually necessary for the role. If not, you may be excluding a lot of potential volunteers.

 

Police Reference Checks:

Police checks are a very common screening step for volunteer positions, but they should only be used when necessary. In fact, it’s a violation of the Ontario Human Rights Code to base selection decisions on a criminal record unless it’s a bona fide requirement of the position; to learn more about Police Checks and the OHRC, check out our online course on the subject.

Police checks can be a barrier to many people for many reasons. People who are new to Toronto won’t be able to provide a police check from the area. People may not want to disclose information necessary for a police check, such as a name change, that is completely irrelevant to the position. And really, people just may not be willing to go through an unnecessary invasive process. Police checks are important for certain positions, but if they’re not necessary for the one you’re recruiting for, skip them.

 

Professional References:

Professional references can be a good way to learn about an applicant’s work style, and their strengths and weaknesses in a work context. But for applicants who are underemployed, new to the city, new to the workforce, or retired, providing relevant professional references can be a challenge. Think about whether you can get the information you’re looking for another way. Can you ask for a sample of relevant work to judge the quality for yourself? Can you find out about their reliability through a personal reference? If there’s a valid alternative to asking for professional references, consider making some changes to your screening process to make it more accessible to people who aren’t in the workforce.

 

Phone Interviews:

Sometimes a phone interview is used as a quick, convenient way to screen applicants. Although this definitely has its benefits, it can be difficult for some people to understand what’s being said and communicate clearly over the phone. Rather than removing phone and video interviews completely, you can be more accommodating to people’s needs by offering alternatives, such as an email or instant message interview, or a quick in-person interview.

 

Screening applicants is an incredibly important process for making sure you have the right volunteers in the right positions. By making sure that you remove as many barriers as possible from your screening process, you’ll be opening the doors of your volunteer program to a whole new pool of applicants.

 

Photo of Melina CondrenMelina Condren oversees all of Volunteer Toronto's services for organizations, including our training program, volunteer management conference, subscriptions program, and new Grassroots Growth project. Her priority is to ensure our services are effectively helping non-profits build capacity through volunteer involvement and continue to meet the ever-evolving needs of the voluntary sector.

Tags:  barriers to volunteering  finding volunteers  how to find great volunteers  leaders of volunteers  volunteer management  volunteer managers  volunteer screening  volunteer screening best practices 

Share |
PermalinkComments (0)
 

Meeting The Needs of Your Organization & Volunteers In Your Volunteer Program

Posted By Katie Robinette, VECTor16 Presenter, February 4, 2016
Updated: February 3, 2016
 Hand writing notes
 

Katie W. Robinette presents “Meeting Needs: The Organization's and the Volunteer's” at the 2016 VECTor Conference on March 9, 2016. Register now to choose her workshop, and check out some great tips below!


 

 We could not do this without you.

That may be an overused phrase at Healthy Minds Canada, but it doesn’t mean it’s not true. I’ll be presenting at Volunteer Toronto’s 2016 Vector Conference on March 9th where I am looking forward to sharing two examples of just how true that statement is.

In case you haven’t heard of us, Healthy Minds Canada is a national charity in the mental health and addictions space. We fund research, run conferences and workshops, offer printed and online resources, and run a daily blog.    

With a staff of two full-time and one part-time employees, we absolutely have to leverage the enthusiasm, talent, and expertise of volunteers for every single thing we do.

Chelsea Ricchio, our Communications Manager, manages our bloggers (10 volunteers!), our social media volunteers and some event volunteers and I generally manage and oversee the rest. 

To help manage volunteers, I recruit, motivate, and mentor program and project volunteers and if you’re able to come to the Vector Conference, you’ll hear me share just how we make this work for our online Bell Let’s Talk Day awareness campaign and our ACT 4 Me youth initiative.  Our Bell Let’s Talk campaign has both a National Campaign Manager and a National Campaign Co-Chair who themselves manage a team of regional team leaders and our ACT 4 Me program is run by a Program Manager and has two supporting volunteers. 

These people all donate their time, energy, and commitment to both Healthy Minds Canada and mental health in general to make a difference.  And it’s my job to ensure that they fully appreciate the enormous impact they have on both our organization and the mental health community as a whole. 

Recruiting is challenging, interviewing is time consuming, managing volunteers can sometimes take more of an effort than doing the work myself.  But the rewards, the added reach, the different perspectives, and awesome energy volunteers bring to HMC are so rewarding that days and weeks just fly by.  And it’s way more fun celebrating a successful initiative with people than all alone.   

At VECTor 2016 I’m not only looking forward to sharing what I’ve learned and how we pull these two programs off, but to learn from others so that I can keep improving, keep building, and keep motivating. Hope to see you there! 

Katie W. Robinette joined Healthy Minds Canada in January 2013 after a long career in government relations (both for-profit and non-profit) and campaigns & elections in Canada and the US. 

Follow Katie on Twitter  or connect with her on 
LinkedIn. 

Tags:  #VECTor16  communications volunteers  leaders of volunteers  networking  VECTor 2016  Virtual volunteering  volunteer coordinators  Volunteer Management 

Share |
PermalinkComments (0)
 
more Upcoming Events

2018-04-25
6 Ways Volunteering Can Help You Find Work (Downtown - April 25)

Featured Members
Malvern Family Resource CentreA multi-service agency working to strengthen familes.

#VolunteersofTO

Volunteer Toronto Office

344 Bloor Street West, Suite 404
Toronto, ON
M5S 3A7

T. 416-961-6888
F. 416.961.6859

Open To The Public

Monday-Friday
10:00am-4:00pm

E. info@volunteertoronto.ca



CRA# 119287092RR0001